You don’t need a team on the ground in every country to run a flawless door. You can configure the system, train a local team and monitor the entire operation in real time from another country. Distance stopped being a limit a while ago — what matters is the protocol and the redundancy behind it.
At SOMOS DER we operate access control across LATAM and Europe from Buenos Aires. Here’s how, and the case that proves it.
The 90,000-person proof: FILGUA, Guatemala
The Guatemala International Book Fair draws nearly 100,000 people in under two weeks. We ran access control for the XXII edition at Forum Majadas without setting foot in Guatemala: we configured the system, hired and trained the local staff, and monitored all 13 days from Buenos Aires. Thirteen straight days of people coming in, without a single queue getting out of hand.
See the FILGUA case.
How remote operation actually works
- Configure the system, access rules and ticket types from Argentina.
- Hire and train the local team in destination, to our protocol.
- Load the attendee or ticketing database.
- Monitor in real time, with a live dashboard of every door.
- Support the local team permanently throughout the event.
The local team is the hands; we’re the brain and the protocol behind them.
Why redundancy is non-negotiable remotely
Operating remotely means you can’t walk over and fix a router. So the system is built with layers: offline cache on scanners, automatic 4G backup, and Starlink where terrestrial connectivity is poor. If one layer drops, entry keeps going. More on backup connectivity.
Not just one country
Beyond FILGUA, we’ve operated remotely across Bolivia (Il Divo, La Chaqueñada, Yalo Cuéllar), Spain (Brainrots, 10 shows in 5 cities) and more. The model holds: same standard, different soil.
Need to run an event in a market where you don’t have boots on the ground? That’s exactly what we do. See our access control service or get in touch.